Return Policy
Return Policy
At Faith In Christ, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return process. Please review our return policy below:
1. Return Window
- Returns are accepted within 30 days of the delivery date.
- Items must be in their original condition, unworn, unwashed, and with all original tags attached.
2. How to Initiate a Return
- To start a return, please contact our Customer Service team at contact@eternaltruths.info.
- Provide your order number and the reason for your return.
3. Return Shipping
- Return shipping is free if the return is due to a mistake on our part (e.g., incorrect item, defective product). In such cases, we will provide a prepaid return label.
- For returns due to other reasons (e.g., change of mind), customers are responsible for the cost of return shipping.
4. Refunds and Exchanges
- Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.
- If you wish to exchange an item, please indicate this when initiating the return. We will send out the replacement item as soon as we receive the original item, subject to availability.
5. Non-Returnable Items
- Certain items are non-returnable, including [e.g., final sale items, personalized products, or items purchased through promotional discounts]. These will be clearly marked on our website.
6. Condition of Returned Items
- Items returned in a damaged or soiled condition may be refused or subject to a restocking fee. Please ensure items are packed securely and returned in their original condition.
7. Contact Us
- For any questions regarding returns, please reach out to our Customer Service team at contact@eternaltruths.info.
Thank you for shopping with Faith In Christ. We value your business and are committed to providing excellent customer service.